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pitri4d Mobile / Sports
YOUR DATA MATTERS

pitri4d Privacy Policy: How We Handle Your Account Data

This Privacy Policy explains what data pitri4d collects when you access our platform, how we use it, and what choices you have over your own records. We keep this policy direct and specific so you know exactly where your information goes — no vague language, no hidden terms.

  • Account data handled with care
  • DANA, OVO, GoPay transaction context
  • Your rights clearly stated
  • Contact path always available
POLICY FOUNDATION

What Data We Collect and Why We Hold It

When you create an account on pitri4d, we collect the details you submit during registration — your name, contact information, and the credentials you choose. Each time you log in or complete a transaction using DANA, OVO, or GoPay, we record the session context, device type, and transaction reference. We do not store full payment credentials; those remain with the respective payment service. We hold account data to operate your profile, process wallet activity, and respond to support requests you raise. Usage data — the pages you open, the game categories you navigate, the time you spend in sessions — helps us understand how the platform performs on your device and where account navigation could be clearer. We retain data for the period your account remains active and for the additional period required to satisfy any applicable record-keeping obligation under local law. Where local law permits access and use of our platform, this policy applies in full. Where local regulations restrict or prohibit access, eligibility is determined by those local rules, and we do not extend data processing commitments beyond what is permitted in your region.

  • Registration Data

    Name, contact details and login credentials you provide when opening your account.

  • Transaction Context

    References tied to DANA, OVO or GoPay activity — we record the event, not your full payment credentials.

  • Device and Session

    Browser type, device model and session timestamps collected to support account access and platform stability.

  • Support Records

    Messages and requests you send to our support team, kept for the duration needed to resolve and verify your case.

POLICY SCOPE

Where This Policy Applies Across Your Account

This policy covers data processed through your pitri4d account — from login through to wallet activity and support contact. It does not extend to third-party services you reach by leaving our platform. Understanding what falls inside and outside this policy helps you make informed choices about how you interact with each part of your account.

  • Account Access

    Login events, session activity and profile changes you make directly on pitri4d are fully within this policy's scope. We log these to protect your account and to let you review access history from your profile page.

  • Wallet Transactions

    When you move funds using DANA, OVO or GoPay, pitri4d records the transaction reference and outcome. The payment rail itself — operated by the respective e-wallet provider — is governed by that provider's own privacy terms.

  • Site Content and Game Activity

    Which game categories you open and how long you spend in a session are recorded as usage data under this policy. Game titles themselves are supplied by studios; their backend systems are not covered by this policy.

  • Third-Party Services

    Links or services outside pitri4d — including external payment providers and any linked site — operate under their own privacy policies. We do not control or accept responsibility for how those services handle your data.

YOUR CHOICES

Actions You Can Take Over Your Own Records

You have practical options when it comes to the data we hold on your account. Reviewing what we store is the first step: log in and open the account settings page to see the profile fields associated with your registration. If any detail is incorrect — a contact address, a preferred name — you can update it directly in those fields or submit a correction request through our support channel. Where local law grants you the right to request deletion or restriction of processing, you can raise that request in writing to our support team and we will respond within the timeframe required by applicable local rules. We do not make data portability or deletion contingent on account closure; you can raise a question at any point your account is active. Every request is logged and responded to by the team member handling your case, so you have a clear record of the exchange.

  • Review Your Profile

    Open account settings after login to see the registration and contact data held against your profile. Fields you can edit are clearly marked; read-only fields require a support request to change.

  • Correct Account Details

    Submit a correction through the support chat or contact form. Include the field name and the correct value. We confirm each correction once it is applied to your account record.

  • Raise a Data Question

    If you want to understand specifically what data we hold or how a particular category is used, contact our support team with the question. We will respond with the relevant details from your account record.

  • Request Restriction or Deletion

    Where your local law permits, you can request that we restrict processing or delete specific data. Send the request in writing; we handle each case individually and confirm the outcome to you directly.

REACH OUR TEAM

How to Contact Us About This Policy

If any part of this Privacy Policy raises a question or you need to act on your data rights, our support team is the right starting point. You can reach us through the contact form in your account, through live chat when it is available, or by email at the address listed on the contact page. Every privacy-related message is handled by a team member who can access your account record and give you a specific answer — not a generic response.

  • Live Chat

    Open the chat widget from any page while logged in. State that your question is about your privacy or account data and our team will route it to the right person.

  • Contact Form

    Use the contact form in your account dashboard to submit a written privacy request. You will receive a reference number so you can follow up if needed.

  • Email Support

    For formal written requests — such as data deletion or restriction under local law — email our support address listed on the contact page. Include your registered contact detail so we can verify your identity.

HOW WE PROTECT DATA

Data Handling, Cookies and Account Security Practices

Keeping your account data handled carefully is not a footnote — it shapes how every part of the platform works, from the login screen to wallet activity. We use standard encryption for data in transit between your device and our servers. Account sessions are protected by login credentials you set; we do not share your session with other parties. Cookies on our platform are used for session management and to keep your account state consistent as you move between the sports section, game lobby and wallet. You can manage cookie preferences through your browser settings; disabling certain cookies may affect how account pages load. We do not sell your personal data to third parties. Data we hold is retained only for as long as your account is active or as required under applicable local rules, after which it is deleted or anonymised in line with those rules.

  • Encryption in Transit

    Data moving between your device and our platform is encrypted using standard transport security. This applies to login, account updates and every wallet transaction reference we process through DANA, OVO or GoPay.

  • Cookie Management

    We use session cookies to keep you logged in as you move between sports markets and game categories. Preference and analytics cookies can be managed in your browser settings at any time.

  • Data Retention

    Account records are kept for the active life of your account plus the period required by local law. When retention is no longer required, records are deleted or anonymised — we do not hold data indefinitely.

  • No Third-Party Sale

    We do not sell or rent your personal data to any third party. Data shared with payment processors like DANA, OVO or GoPay is limited to what those services need to complete your transaction.

POLICY QUESTIONS

Frequently Asked Questions About This Privacy Policy

These are the questions we receive most often about how pitri4d handles account data, what rights you have, and how to act on them. If your question is not covered here, contact our support team directly from your account dashboard.

What personal data does pitri4d collect when I register?

We collect the name, contact detail and login credentials you enter during registration. We also record the device type and session timestamps when you log in. We do not collect data beyond what is needed to operate your account and respond to your support requests.

Does pitri4d store my DANA, OVO or GoPay payment credentials?

No. When you complete a transaction using DANA, OVO or GoPay, we record the transaction reference and outcome for your account history. Full payment credentials stay with the respective e-wallet provider and are governed by their own privacy terms.

How can I see what data is held on my account?

Log in and open the account settings page. The profile section shows the registration and contact data we hold. If you want a more detailed record of what is stored, submit a request through the contact form or live chat and our team will respond with the specifics.

Can I ask pitri4d to delete my account data?

Where local law grants you the right to request deletion, yes. Submit a written request through our contact form or by email to the address on the contact page. Include your registered contact detail so we can verify your identity. We handle each request individually and confirm the outcome to you.

How does pitri4d use cookies and can I turn them off?

We use session cookies to keep your account active as you move between the sports section, game lobby and wallet pages. Analytics cookies help us understand how pages perform on your device. You can manage or disable cookies in your browser settings; note that disabling session cookies may affect how your account pages load.

Does pitri4d share my data with third parties?

We do not sell or rent your personal data. Data is shared with payment processors only to the extent needed to complete your transaction. If you contact our support team, your case details are handled internally and are not shared outside of what is needed to resolve your request.